| Before contacting us, please review the
following comprehensive Banking Help section that we have
compiled for our players. Most of the common issues have been
addressed, so you will probably find a satisfactory answer to
your question.
Please click on the appropriate link to get further
information on any of the topics listed below. If you have
any unaddressed questions remaining, please do not hesitate to
contact us.
| Deposit Options |
Information |
Extra Bonus |
Players |
|
CLICK 2 PAY
|
Click2Pay is an easy to use
e-wallet that allows you to conveniently and quickly
transfer money into your casino account using either your
credit cards or bank account. |
15% Bonus on your first
Click2Pay Deposit up to £50. |
Available to all players. |
|
VISA, MASTERCARD, DINERS CLUB |
Depositing casino credits by
Credit Card is one of the fastest way to start playing.
Approved transactions will be credited to your casino
account immediately so you can begin playing right away. You
may use either a MasterCard, Visa, or Diners card and each
player may register a maximum of 3 credit cards. |
No extra bonus is currently being
offered. |
Available to UK and
international players. |
|
NETELLER |
To sign up for NETeller, click
here.
NETeller is an online money transfer service. Opening a
NETeller account is like using an online wallet. NETeller
provides the fastest and most secure way to transfer cash
online, with same day payments and virtually instant cash
transfers. Neteller can be funded via credit card and or
bank account. |
15% Bonus on your first
Neteller Deposit up to £50. |
Available to international
players. |
|
MONEYBOOKERS
|
Moneybookers is a secure, cost-effective
and global payment solution that enables players from all
over the world to deposit casino credits in real time. All
that you need is an e-mail address! What's more,
registration with Moneybookers is free of charge. Click
here
to register now |
15% Bonus on your first Moneybookers
Deposit up to £50. |
Available to international players. |
|
UKASH
|
Ukash is a cash voucher that
can be used online. Spending with Ukash is simple, easy and
safe. These can be purchased at Ukash merchants across the
United Kingdom. |
No extra bonus is currently being
offered. |
Available to UK players. |
|
VISA DELTA, SOLO, SWITCH / MAESTRO
|
Depositing casino credits by
Debit Card is one of the fastest way to start playing.
Approved transactions will be credited to your casino
account immediately so you can begin playing right away. You
may use either a Solo Switch or Delta Card and each player
may register a maximum of 3 Debit cards. |
10% Bonus on your first
Deposit up to £50. |
Available to UK players. |
|
EZIPAY |
EZIpay facilitates online purchases and
payments via a host of convenient online financial
instruments, which offer benefits including card options,
currency selection, worldwide acceptance, and more. |
15% Bonus on your first EZIpay Deposit up
to £50. |
By invitation to international players
only. |
How To Deposit Casino Credits
How Do I Deposit Casino Credits?
Is There A Minimum Deposit Amount?
Increasing Deposit Limits
Are My Transactions Secure?
How Do I Check My Deposit History?
| Withdrawal Options |
Information |
Costs |
Players |
|
VISA DELTA, SOLO, SWITCH / MAESTRO
|
Should you deposit using Solo,
Switch or Delta winnings can be paid to your account. Please
note that there are certain restrictions when refunding to
Solo, Switch or Delta. Withdrawals are usually refunded
against original. |
No cost to player. |
Available to UK and
international players. |
|
NETELLER |
Should you deposit using
Neteller winnings can be paid to your Neteller account.
Please note that there are certain restrictions when
refunding to Neteller. Withdrawals are usually refunded
against original deposits and the balance sent to you by
check or bank transfer. |
No cost to player. |
Available to international
players. |
|
CHECKS BY MAIL |
May take up to 21 days for
delivery to the address submitted by you during registration
via regular mail. If your address has changed, please notify
us immediately to prevent any delays in service. |
No cost to player |
Available to UK and
international players |
|
CHECKS BY INTERNATIONAL COURIER |
Should you request to have
your check sent by international courier service, a charge
will be applicable and this will be deducted from the amount
of the cash in. The courier service charges for checks over
£540 will be paid by Roxy Palace. Checks delivered by
international courier service will take approximately 3-6
business days to deliver. |
£14 if less than
£540, otherwise no cost to player |
Available to UK and
international players |
|
ADDITIONAL CASH-IN INFORMATION |
When you request a
withdrawal, you may be required to supply proof of identity
such as a copy of your driver's license, a utility bill or
copy of a credit card that you have used to make deposits at
the casino. This is to protect you and ensure that only you
receive the winnings you have cashed in. |
How To Withdraw Casino Credits
How Do I Withdraw My Casino Credits?
Can
I Reverse My Withdrawal After Requesting It?
How
Long Does It Take To Receive My Withdrawal?
How Do I Check My Deposit And Withdrawal History?
Contacting Our Casino Support Personnel If you are
unable to find an answer to your question in the Banking Help
section, please
click
here for information on how to contact our Casino
Support Personnel, who will respond promptly to your request.
|
